What Are My Rights When I Move Into a New Home?
Moving into a new home is one of life's most exciting
milestones.
But what happens when things are not quite as you expected?
Perhaps the boiler is not working, items you thought were included have
vanished, or the seller has removed something that seemed fixed to the wall.
Understanding your rights under Scots Law before and after moving in can make a
real difference.
The Missives: Your Contractual Foundation
In Scotland, the binding contract for the purchase of a
property is known as the
missives. Once concluded, the missives form a
legally enforceable contract, and both parties are bound by what has been
agreed.
This means that anything specifically agreed in the missives,
including the condition of the property, items included in the sale, and the
date of entry, carries legal weight.
Our article What Does 'Conclusion of Missives' Actually Mean When Buying or Selling a Home in Scotland? explains the process in plain
language.
Contracted Items: Your Starting Point
The Scottish Standard Clauses (Edition 6), which underpin most residential missives in
Scotland, require the seller to ensure that systems – such as central heating,
water, drainage, and electrical and gas installations – are in working order
appropriate to their age at settlement. The key point is the standard: systems
do not need to be modern or perfect, only functional for their age.
However, these clauses are a starting point, not a guarantee. In
practice, sellers’ solicitors often qualify or limit obligations within the
clauses, relying on the principle of caveat emptor (buyer beware).
If such qualifications are accepted, the final missives
reflect those reduced protections. Your rights depend on what was actually
agreed, not the default wording.
This is why your solicitor’s role is critical. They must
review, challenge, and negotiate terms, and you should understand what has been
agreed on your behalf.
Fixtures and Fittings: The Grey Areas
Not everything in a property is automatically included in the
sale. Scots Law draws a distinction between fixtures and fittings but, in practice, the line between the two is not always
clear. Common sources of dispute include:
- Light fittings, particularly decorative or statement pieces, which a seller may regard as personal property
- Curtains, curtain poles and blinds
- Garden plants, shrubs and ornamental features
- Carpets and floor coverings
- Fitted wardrobes and shelving
If something matters to you, the safest approach is always to have it agreed and recorded in the missives.
The Home Report: Your Early Warning System
Scotland's Home Report system provides buyers with a single
survey, an energy performance certificate and a property questionnaire before you
make an offer. The single survey gives an assessment of the property's
condition and identifies any areas of concern.
If the survey highlighted issues that you were aware of before
purchase, it will be more difficult to bring a claim later if those issues
worsen. However, if defects emerge after entry that were not apparent and could
not reasonably have been discovered at the time of purchase, you may have
grounds for a claim, particularly if the seller was aware of the defect and
failed to disclose it.
The property questionnaire completed by the seller also carries
significance. If a seller makes a material misrepresentation, for example
stating that there are no issues with damp when they knew of a problem, that
may give rise to a claim for damages.
Things You Can Do to Protect Yourself
There are practical steps that every buyer can take to reduce
the risk of unpleasant surprises after moving in.
Instruct a solicitor who will negotiate, not just process.
Sellers' solicitors will often seek to limit or qualify the
seller's obligations, particularly around property systems and condition. Your
solicitor should review any qualifications proposed, advise you on their
implications, and push back where appropriate. Accepting a heavily qualified
set of missives without challenge can significantly weaken your position if
problems arise after entry.
Ask for everything important to be agreed in writing.
If there is an item you are expecting to be included in the
sale, whether it is the washing machine, a specific light fitting or a garden
structure, tell your solicitor and have it confirmed in the missives. Verbal
assurances carry no legal weight once the missives are concluded.
Read the Home Report carefully.
The single survey will flag any issues with the property's
condition. If something concerns you, consider instructing further specialist
investigations before concluding missives, particularly for things like roof
condition, damp or drainage.
Note the five working-day window for systems defects.
If you discover a problem with the heating or other system
after moving in, you must intimate this in writing to the seller within
five working days of settlement. Acting quickly is essential.
Obtain copies of all relevant guarantees and warranties.
If a new boiler, roof or electrical installation was carried
out in recent years, ask for the guarantee documents to be assigned or
transferred to you. Many builders' warranties and product guarantees can be
transferred, and they can provide important protection quite independently of
the missives.
For new build properties, be aware of your snagging rights.
Developers are required to complete the property to the standard agreed
in the missives. Keep a written record of all snagging items and ensure these
are addressed formally with the developer.
Speak to a Solicitor Before You Move
If things do go wrong after you move in, the sooner you take
legal advice, the better. Under the Scottish Standard Clauses, the missives
cease to be enforceable two years from the date of settlement, unless court
proceedings have been raised within that period. That may sound like a long
time, but given the procedural steps involved and the need to gather evidence,
acting promptly is always advisable.
At Paris Steele, our Residential Property team has years of experience guiding
buyers through the conveyancing process in East Lothian and beyond. To speak to
our team contact us,
we’re here to
make sure your move goes smoothly and that you are properly protected if
problems arise.
Tracy Andrew
Residential Conveyancing Paralegal
Tracy joined Paris Steele in July 2014 having previously worked with a solicitors in Duns for 8 years, where she gained her Paralegal qualification from the University of Strathclyde in Residential Conveyancing in 2009. She gained Accreditation status in 2019. Having spent many years visiting Dunbar and the surrounding area and being brought up and residing in Duns, Tracy has a vast knowledge of both East Lothian and the Scottish Borders. Away from the office, Tracy enjoys gardening, local history, music and socialising with friends.
